Sandals Emerald Bay Day 5

Till the very end

Second try for Il Cielo

Sandals service continues to be absent. Once again we are having breakfast in Il Cielo as I'm updating this blog and our coffees were forgotten. Just sitting at our table with clean, empty coffee cups. Eventually we called the waitress for the coffee, right before our food came out. The hash browns were missing from the steak and eggs breakfast and the waitress straight up told us, "the cook forgot to put them on the plate."

Of course, Sandals wouldn't just let us leave without another kick in the ass out the door.

Conclusions

Sandal Emerald Bay is a beautiful couples retreat with gorgeous shallow beaches and customer service just as shallow. With customer service that rivals a Burger King register trainee on their first day, you'll only be receiving half of the premium dollars you paid for at Sandals Emerald Bay. I would recommend going to a different resort in the Bahamas for the same beautiful location. Not expecting premium service is better than paying a premium for garbage service.

I will also mention that they gave us $150 Sandal Credit for our troubles, which might seem nice but i'll also mention that Sandals gives away $150 every Tuesday and Thursday as a raffle prize if you post a photo with the hashtag #ILoveSandals. Now this seems more like a backhanded apology.

We will come back and allow the Bahamas to redeem itself, just not at a Sandals Resort.